The NHS App does a lot more than you may think
If you’re a patient at our practice aged 16 or over, you can use the NHS App. It helps you to access a range of NHS services on your smartphone or tablet for Apple (iOS) and Android devices.
Children aged 13-15 should first speak to the practice if they want to have access to the NHS App.
You can even access your NHS account on your computer without the NHS App.
It doesn’t replace existing services. You can still contact us in the usual ways. But, once you have verified your identity in the App, you will have easy, 24/7 access to a growing range of health services and information.
Advice and information
- search symptoms, conditions, and treatments
- get health advice through 111 online
- find NHS services near you
- check your NHS number
Appointments
- book some appointments (not available for GP appointments)
- You can ask for an appointment in the App using “Contact the practice about a health problem“
- cancel your appointments and free them up for someone else to use
- check your referrals and hospital appointments
- manage vaccinations
See the Appointments page for more details.
Prescriptions
See the Prescriptions page for more details.
Manage your health
- access your GP health record
- access your test results
- register your organ donation decision
- take part in health research
Send and receive messages
- send an online form about your symptoms, conditions, or treatment to us
- Request a sick/fit note and have it sent to your phone.
- receive messages and notifications
Help someone else
You can apply to access the health records, appointments and prescriptions of people you care for (including children). This is called “proxy access”. You can also ask for another person you trust to help you. Both the patient and the proxy must be New Road Surgery patients to use the NHS App to do this.
If you already use Patient Access you can continue to use it. But the NHS App will give you easy and secure access on your smartphone, tablet or your computer.
If you have any problems using the NHS App, you can select ‘help’ in the top right-hand corner of the app. Or visit nhs.uk/helpmeapp.
Short How-To videos from the NHS App team