Information about our Appointments
Non-urgent advice: Appointment Requests or Queries
For non-urgent issues, request an appointment or ask a question.
For some conditions, a pharmacy can see you more quickly and if suitable we will direct you there. Before you ask for an appointment, please check if you have one of the conditions suitable for Pharmacy First. These pharmacies could see you and issue prescription medicine if needed without seeing a GP first.
For repeat prescription requests, please use the NHS App.
Non-urgent advice: Measles?
Non-urgent advice: Pregnant?
How our appointment system works
We will always try to see urgent medical cases on the same day. When you call, our receptionists will book appointments for urgent medical issues. For non-urgent issues, we’ll ask you to fill in a brief online form for a GP to assess.
Please do not use this online form for urgent or emergency requests. We read forms during office hours. We won’t see them on the weekends (Saturdays and Sundays) or on Bank Holidays.
You can also fill in the form in using the NHS App to make it faster to complete. If your request isn’t urgent then you don’t have to call us first.
If you can’t fill out the online form, don’t worry! We can do it for you. Let reception know when you call, and they will help you.
A GP will review the request and we will respond as soon as possible, usually within 48 hours (2 working days).
If you become more unwell, or if you need more urgent help, please call us on 01923 604884. Call NHS 111 during out of hours for advice.
If this is a medical emergency, please call 999.
Non-urgent advice: Cancelling or changing appointments
If you need to change your appointment date or time, please call us.
Out of Hours
NHS 111
When we’re closed, you can call 111 for information and advice.
111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
Emergencies
We value your feedback
We want to hear what you think. We will listen to your comments about our new appointment service. If you want to join our Patient Participation Group, please fill out a PPG sign-up form.
Or you can complete a Friend and Family test.