The NHS App does a lot more than you may think
If you’re a patient at our practice aged 16 or over, you can use the NHS App to access a range of NHS services on your smartphone or tablet for Apple (iOS) and Android devices. Children aged 13-15 should first speak to the practice if they want to have access to the NHS App.
You can even access your NHS account on your computer without the NHS App.
It doesn’t replace existing services. You can still contact us in the usual ways. But, once you have verified your identity in the App, you will have easy, 24/7 access to a growing range of health services and information.
Advice and information:
- search symptoms, conditions, and treatments
- get health advice through 111 online
- find NHS services near you
- check your NHS number
Appointments:
- book some appointments (not available for GP appointments yet)
- cancel your appointments and free them up for someone else to use
- check your referrals and hospital appointments
- manage vaccinations
Prescriptions:
- order repeat prescriptions
Manage your health:
- access your GP health record securely
- access your test results directly
- register your organ donation decision
- take part in health research
Send and receive messages:
- send an online form about your symptoms, conditions, or treatment directly to the surgery
- Request a sick/fit note and have it sent to your phone.
- receive messages and notifications
- view messages from your GP surgery and get notifications through your phone or tablet
Help someone else:
- link profiles
You can apply to access the health records, appointments and prescriptions of people you care for (including children) – or get help from someone you trust. Both patients must be registered with New Road Surgery to use the App to do this.
If you already use Patient Access you can continue to use it. But the NHS App will give you easy and secure access on your smartphone, tablet or your computer.
If you have any problems using the NHS App, you can select ‘help’ (?) in the top right-hand corner of the app or visit nhs.uk/helpmeapp.
Short How-To videos from the NHS App team
Use the Health problem form to ask for medical advice about new or ongoing symptoms, to ask questions about your medication or ask for a non-urgent appointment.
You can send us a message about sick/fit notes, requesting letters, test results, asking for medication not on your repeat prescription list and other admin issues.
When the surgery is closed, or has high demand, you may want to use NHS 111 for help and advice.
Both patients must be registered at New Road Surgery to use the NHS App to help a family member or person you care for.