Referrals – New Road Surgery

You’re entitled to ask for a referral for specialist treatment on the NHS.

But whether you’ll get the referral depends on what your GP feels is clinically necessary. There’s more information from the NHS on this page Referrals for specialist care – NHS (www.nhs.uk)

If you want a referral for something or to follow up about a referral, please fill in the medical issue form.

If you have a referral, you can also see most referrals in the NHS App. Some healthcare providers don’t share referral and appointment information in the NHS App. If you’ve got an appointment that doesn’t show in the app, you should still got to it.

Referral appointments

You can manage your referral if it was through the NHS e-Referral service. You can book, view, reschedule and cancel your first appointment. To manage your referral, go to nhs.uk/referrals.

You can only manage your first referral appointment in the NHS App. If you want to manage later appointments, you need to do this with the healthcare provider.

To view or manage appointments in the NHS App you need to be 16 or over.

Booking your appointment

You can book your referral appointment in the NHS App or the NHS website:

Either go to the homepage or Your health.
Select Upcoming and past appointments.
Select Hospital referrals and appointments.
Select the referral you need to choose an appointment for.
Select a clinic from the available options.
Select an appointment from the available options.
Check the details are correct and select Book appointment.

Rescheduling your appointment

You can reschedule your referral appointment in the NHS App or the NHS website:

Go to the homepage or Your health.
Select Upcoming and past appointments.
Select Hospital referrals and appointments.
Select the appointment you want to reschedule.
Select Ask to reschedule appointment.
Choose a new date and time for your appointment.
Select why you need to reschedule.
Review your request and submit request to reschedule.

Cancelling your appointment

If you request to cancel an appointment you may not be able to change your mind. Depending on your healthcare provider they may remove you from the waiting list for care. If this happens and you then decide you want an appointment. You will need a new referral.

You can cancel your referral appointment in the NHS App or the NHS website:

Go to the homepage or Your health.
Select Upcoming and past appointments.
Select Hospital referrals and appointments.
Select the appointment you want to cancel.
Select Ask to cancel appointment.
Select why you need to cancel.
Review your request and request cancellation.

For more information

Hospital referrals and appointments – NHS App help and support – NHS (www.nhs.uk)