New Road Surgery is committed to providing a fully accessible website experience for all users of all abilities, including those who rely on assistive technologies like screen readers, screen enlargement software, and alternative keyboard input devices to navigate the web.
Ongoing Efforts to Ensure Accessibility
We follow the Web Content Accessibility Guidelines (WCAG) version 2.2 as our guiding principle for determining accessibility. These are internationally agreed-upon standards that cover a wide range of recommendations and best practices for making content useable. As we add new pages and functionality to our website, all designs, code, and content entry practices are checked against these standards.
Website accessibility is an ongoing process. We test content and features for WCAG 2.2 Level AA compliance and aim to fix any issues to ensure we meet or exceed the standards. Testing of our website is performed by our team members using industry-standard tools such as the Accessibility Checker WordPress Plugin, color contrast analyzers, keyboard-only navigation techniques, and Flesch-Kincaid readability tests.
Accessibility Features On Our Website
The following is a list of items we have included in our website to improve its accessibility.
Accessibility and Preference tool
This tool allows you to:
- Change the font to be more readable.
- Highlight titles and/or links
- Magnify text
- Scale all content to be smaller or larger (+/-5%)
- Change the text size (-10% to +100%)
- Change line height and letter spacing (-10% to +100%)
- Change the contrast (Dark/Light/High)
- Invert the colours used
- Make the website monochrome
- Change the saturation (intensity) of colours (High/Low)
- Add a reading mask, reading guide or highlight on hover
Machine translation
We had a tool to automatically translate the website from English to a list of languages used by our patients. Please note that translations may not fully convey our meaning in the translated language and see our disclaimer.
We aim to write in plain English as much as possible.
Where We’re Improving
In our efforts to bring our website up to standard, we are targeting the following areas:
- Word and PDF Documents may not be fully accessible. We are working to improve this and aim to replace documents with web pages when possible.
- Some protocols and policies have not yet been updated in plain English.
- The videos we link to don’t always have transcripts but they should have closed captions.
This is part of our broader effort to make everyone’s experience at New Road Surgery a welcoming and enjoyable one. We try to make our information accessible for all users but we can’t guarantee the accessibility of third party websites we link to.
Accessibility Support Contact
We welcome comments, questions, and feedback on our website. If you are using assistive technologies and are having difficulty using our website, please email us at nrs.pmnewroadsurgery@nhs.net or give us a call at 01923 604884. We will do our best to assist you and resolve issues.