New Road Surgery Phone Lines
Due to technical problems our phone lines are currently restricted and so this may result in longer wait times than usual. We apologise for any inconvenience this may cause. We are making additional appointments available for booking online.
The NHS in Hertfordshire and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
The risk to the general public is moderate. If you have arrived back to the UK from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau within 14 days, follow the specific advice for returning travellers.
If you have returned from these specific areas since February 19th, you should call NHS111 and self-isolate even if you do not have symptoms:
- Specific lockdown areas in Northern Italy as designated by the Government of Italy
- Special care zones in South Korea as designated by the Government of the Republic of South Korea
- Hubei province (as previously noted)
Click here to see maps of areas of China, Italy and Korea
If you have returned from these areas since February 19th and develop symptoms, however mild, you should self-isolate at home immediately and call NHS111. You do not need to self-isolate if you have no symptoms.
- Northern Italy (defined by a line above, and not including, Pisa, Florence and Rimini),
Those who have returned from previously identified geographic areas - other parts of China, including Macau and Hong Kong, Thailand, Japan, Taiwan, Singapore or Malaysia - within the past 14 days and develop symptoms, however mild, should self-isolate at home immediately and call NHS111.
• in close contact with someone with confirmed coronavirus
Do not go to a GP surgery, community pharmacy or hospital. Call 111, stay indoors and avoid close contact with other people.
Further information is available on nhs.uk.
Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.
The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time, as members of the public who have visited Wuhan or Hubei province, China are currently in isolation.
Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the hospital and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.
Everyone is being reminded to follow Public Health England advice to:
- • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
- • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
- • Avoid touching your eyes, nose and mouth with unwashed hands.
- • Avoid close contact with people who are unwell.
You can find the latest information and advice from Public Health England at Further information is available on nhs.uk.
Home Start Link Worker Job Vacancy
Link Worker Job Description
Guidance for applicants
Staff Application form
Equal Opps Monitoring Form
We are now using Chain SMS to message patients!
For further information please read our patient information leaflet Chain SMS
Redevelopment of West Herts hospitals.
Publication of draft Strategic Outline Case for redevelopment of West Hertfordshire hospitals can be found here
For more background information here
NHS Long Term Plan: Views from Hertfordshire report.
Healthwatch Herts worked with Herts and West Essex Sustainable Transformation Partnership (STP) and residents of Hertfordshire to give people the opportunity to have their views and experiences to shape how the NHS Long Term Plan is delivered locally. Reports can be found on their website: